A Top IT Leader's Honest Take on AI in Trucking

Summary

Mauricio Paredes leads technology at PS Logistics, one of the largest flatbed carriers in the U.S., and has spent nearly a year putting AI agents to work inside its operation. In this session he skips the vendor pitch. He walks through how the industry is moving from buying tools to deploying digital labor, where the major players fit, and why every system now ships with its own agent. He closes with what's working at PS Logistics, what's still hard, and the questions IT leaders should ask before they buy.

Key takeaways

1. AI is shifting from tools your team operates to digital labor that does the work alongside them.
2. Every system is getting its own agent. The harder problem is orchestrating them across the operation.
3. Capturing what your best people know, and applying it at scale, is the next problem to solve.
4. A durable AI strategy needs more than one leg to stand on: people, process, and platform.
5. Expect growing pains. Start with real workflows, measure them, and expand from there.